TERMS OF SERVICE

NECTAR PACK — TERMS OF SERVICE
Last Updated: July 14, 2026

These Terms of Service (the "Terms") are a binding agreement between you and Nectar Holdings LLC, a Florida limited liability company, d/b/a Nectar Pack ("Nectar Pack," "we," "us"), located at 3778 NW 124th Ave, Coral Springs, FL 33065. By accessing nectarpack.co (the "Site"), creating an account, using our chat feature, or purchasing our products, you accept these Terms. If you do not agree, do not use the Site or purchase our products.

IMPORTANT: SECTION 14 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. READ IT.

1. Eligibility; Age Requirement. The Site and our products are strictly for adults twenty-one (21) years of age or older. By using the Site you represent that you are at least 21. We use third-party age verification at purchase, and we may refuse, cancel, or reverse any transaction where age cannot be verified. You may not use the Site or purchase products on behalf of any person under 21. Any account or order found to involve a person under 21 will be terminated and cancelled without refund of shipping costs incurred.

2. The Product; Cosmetic Positioning; No Medical Claims. Nectar Pack is a topical cosmetic oil for external use. "SEX HIGH™" is a brand term of Nectar Holdings LLC describing a subjective, self-reported cosmetic experience of localized sensation; it is not a medical, clinical, or pharmacological claim, and individual experiences vary. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Statements on the Site have not been evaluated by the U.S. Food and Drug Administration. Nothing on the Site — including responses from our chat assistant — is medical advice, and no content on the Site creates a provider–patient relationship. Consult a physician before use if you are pregnant, nursing, have a medical condition, or take medication.

3. Product Acknowledgments; Assumption of Risk. By purchasing, you acknowledge and agree that: (a) the product contains hemp-derived THC at less than 0.3% and, while non-intoxicating and topical, individual sensitivity varies; (b) the product is oil-based and is NOT compatible with latex condoms; oil degrades latex and can cause condom failure; you assume all risk of using latex barriers in conjunction with the product; (c) you will review the full ingredient list before use and will not use the product if allergic to any ingredient; (d) you will discontinue use immediately upon any irritation or adverse reaction; (e) you will not use the product while pregnant or nursing; (f) you are solely responsible for confirming that possession and use of hemp-derived THC products is lawful in your state and locality; and (g) we make no guarantee that use of the product will not produce a positive result on a drug test, and you assume all risk relating to drug testing.

4. Restricted States. We do not sell or ship to Idaho, Kansas, New Hampshire, Ohio, Tennessee, Colorado, Hawaii, Arkansas, Rhode Island, or South Dakota, and we may modify this list at any time without notice. You agree not to purchase for delivery into, or forward, reship, or transport our products into, any restricted state or any jurisdiction where the product is unlawful. Any such purchase or transport is at your sole risk and voids all guarantees under these Terms.

5. Chat Assistant. The Site's chat feature is powered by artificial intelligence. It is not a human, not a healthcare professional, and not authorized to modify these Terms, create warranties, or make promises that deviate from our published policies. Chat responses are provided for general information, may contain errors, and do not constitute medical, legal, or professional advice. In any conflict between a chat response and these Terms or our published policies, the Terms and published policies control. Chat message content is not logged or stored by us, as described in our Privacy Policy and Consumer Health Data Privacy Policy. Promotional codes referenced in chat are subject to our then-current promotion terms and may be modified or discontinued at any time.

6. Orders; Pricing; Cancellation. All orders are offers to purchase, subject to our acceptance. We may refuse or cancel any order for any lawful reason, including suspected fraud, age-verification failure, restricted-state delivery, pricing or listing errors, or quantity limits. Prices, promotions, and availability may change without notice. Obvious pricing errors are not binding, and we may cancel orders placed at an erroneous price with a full refund of amounts paid. If we offer subscription or recurring-order programs in the future, additional terms — including price, renewal frequency, and cancellation instructions — will be presented clearly at enrollment and will require your affirmative consent before any recurring charge.

7. Wholesale. Products purchased from third-party retailers are subject to that retailer's policies. Our satisfaction guarantee and refund policy apply only to purchases made directly on the Site.

8. Intellectual Property. The Site and all its content — text, graphics, audio, product formulations, trade dress, and the marks NECTAR PACK™, SEX HIGH™, and CBX™ (common-law trademarks of Nectar Holdings LLC) — are our property or licensed to us and are protected by intellectual-property law. We grant you a limited, revocable, non-transferable license to access the Site for personal, non-commercial use. No other rights are granted. You may not scrape, reproduce, frame, reverse-engineer, or create derivative works from the Site, its content, or its chat assistant, and you may not use any content to train or develop any software, model, or dataset.

9. User Content; Testimonials. If you submit reviews, testimonials, audio, images, or other content ("User Content"), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, publish, and display that User Content in any media for any business purpose, and you waive any moral rights to the extent permitted by law. You represent that your User Content is your own, is truthful and based on your genuine experience, does not violate any third-party right, and that you are 21 or older. We may remove any User Content at our discretion. Testimonials reflect individual subjective experiences; results vary, and testimonials are not a guarantee of any outcome.

10. Prohibited Conduct. You will not: use the Site for any unlawful purpose; attempt to probe, disrupt, overload, or bypass security or rate limits on the Site or chat feature; attempt to manipulate, jailbreak, or extract system instructions from the chat assistant; misrepresent your age or location; use bots or automation to purchase; resell products without a written wholesale agreement; or export or transport products outside the United States or into restricted jurisdictions.

11. DISCLAIMER OF WARRANTIES. THE SITE, THE CHAT ASSISTANT, AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT ANY PRODUCT WILL PRODUCE ANY PARTICULAR EXPERIENCE, SENSATION, OR RESULT FOR ANY INDIVIDUAL. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME LIMITATIONS MAY NOT APPLY TO YOU.

12. LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW: (A) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, ARISING FROM OR RELATING TO THE SITE, THE CHAT ASSISTANT, OR ANY PRODUCT, UNDER ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR PERSONAL INJURY WHERE SUCH LIMITATION IS PROHIBITED.

13. Indemnification. You will defend, indemnify, and hold harmless Nectar Holdings LLC, its members, managers, officers, employees, contractors, and suppliers (including our contract manufacturer) from any claim, loss, or expense (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of any product (including use contrary to label directions, use with latex barriers, transport into restricted jurisdictions, or provision to any person under 21), or your User Content.

14. DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER.
(a) Informal Resolution First. Before filing any claim, you and we each agree to send the other a written notice of dispute (to team@nectarpack.co or our business address for notices to us; to your order email for notices to you) describing the dispute and requested relief, and to negotiate in good faith for sixty (60) days. This is a condition precedent to arbitration or litigation.
(b) Arbitration. Except as provided in (d), any dispute arising out of or relating to these Terms, the Site, or any product shall be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The seat of arbitration is Broward County, Florida; hearings may be conducted remotely at the consumer's election. The Federal Arbitration Act governs this Section. The arbitrator has exclusive authority to resolve disputes about the scope and enforceability of this Section, except that only a court may decide the enforceability of the class waiver in (c).
(c) CLASS ACTION AND JURY WAIVER. ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL. If the class waiver is held unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and this arbitration agreement remains enforceable as to all other claims.
(d) Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or for unauthorized access to the Site.
(e) Mass Arbitration. If twenty-five (25) or more similar demands are filed by or with the assistance of coordinated counsel, the demands shall be batched and resolved in staged sets of ten (10) bellwether arbitrations, with all deadlines and fees for unfiled batches tolled until their stage; a demand may not be filed, and filing fees are not due, until its batch is reached. To the extent the AAA's then-current mass-arbitration supplementary rules conflict with this subsection, the AAA rules control.
(f) Opt-Out. You may opt out of arbitration and the class waiver by emailing team@nectarpack.co with subject "Arbitration Opt-Out," your name, and order number, within thirty (30) days of your first acceptance of these Terms. Opting out does not affect any other provision.
(g) Fees. We will pay AAA fees as the Consumer Rules require. If the arbitrator finds a claim frivolous or filed for an improper purpose, fees may be reallocated to the extent Rule 11(b) of the Federal Rules of Civil Procedure would permit.

15. Governing Law; Venue; Time Limit. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. For any dispute not subject to arbitration, exclusive venue lies in the state courts of Broward County, Florida, or the U.S. District Court for the Southern District of Florida, and you consent to personal jurisdiction there. Any claim must be filed within one (1) year after it accrues or is permanently barred, to the extent permitted by applicable law.

16. General. These Terms, together with the policies incorporated by reference (Privacy Policy, Consumer Health Data Privacy Policy, Return & Refund Policy, Shipping Policy, Legal Notice), are the entire agreement between you and us. We may update these Terms by posting a revised version with a new "Last Updated" date; material changes apply prospectively, and continued use is acceptance. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remainder stays in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, sale, or reorganization. We are not liable for delay or failure caused by events beyond our reasonable control. You consent to receive disclosures and notices electronically. Sections 2–3, 8–9, and 11–15 survive termination.